https://www.pietboon-care.nl/en_GB/ MijnWebwinkel RSS 2.0 Feed v1.0 https://www.pietboon-care.nl/en_GB/ https://www.pietboon-care.nl/en_GB/ https://www.pietboon-care.nl/en_GB/c-4929273/webshop/ https://www.pietboon-care.nl/en_GB/c-4929273/webshop/ WEBSHOP Welcome to the web store. If you order before 14:00 on weekdays, the maintenance products will be shipped the same or following day. Producing a personal Keralux® colour repair set is custom work, the delivery time is therefore 10-12 business days. If you order several products at the same time, we will ship them together as one package.Click on a category of your choice: https://www.pietboon-care.nl/en_GB/c-4933220/leather/ https://www.pietboon-care.nl/en_GB/c-4933220/leather/ LEATHER On this page you will find the recommended maintenance products per Piet Boon leather type. All maintenance products have been extensively tested and are suitable for keeping your Piet Boon leather urniture in top condition. Do you have any subsequent questions? Please contact us. Check the contact page for more information. https://www.pietboon-care.nl/en_GB/c-4933221/fabric/ https://www.pietboon-care.nl/en_GB/c-4933221/fabric/ FABRIC On this page you will find the recommended maintenance products per Piet Boon fabric type. All maintenance products have been extensively tested and are suitable for keeping your Piet Boon leather furniture in top condition. Do you have any subsequent questions? Please contact us. Check the contact page for more information. https://www.pietboon-care.nl/en_GB/c-4933222/wood/ https://www.pietboon-care.nl/en_GB/c-4933222/wood/ WOOD On this page you will find the recommended maintenance products per Piet Boon wood type. All maintenance products have been extensively tested and are suitable for keeping your Piet Boon leather furniture in top condition. Do you have any subsequent questions? Please contact us. Check the contact page for more information. https://www.pietboon-care.nl/en_GB/c-4933224/marble-glass-metal/ https://www.pietboon-care.nl/en_GB/c-4933224/marble-glass-metal/ MARBLE, GLASS & Metal On this page you will find the recommended maintenance products per Piet Boon marble & ceramic surfaces. All maintenance products have been extensively tested and are suitable for keeping your Piet Boon leather furniture in top condition. Do you have any subsequent questions? Please contact us. Check the contact page for more information. https://www.pietboon-care.nl/en_GB/c-4933216/materials/ https://www.pietboon-care.nl/en_GB/c-4933216/materials/ MATERIALS On this page you will find all maintenance advice for the various coverings and other materials from Piet Boon. Do you have questions about your upholstery or are you unsure about a maintenance product? Please contact us. Check the contact page for additional information.Click on a category of your choice: https://www.pietboon-care.nl/en_GB/c-4933225/leather/ https://www.pietboon-care.nl/en_GB/c-4933225/leather/ SELECT A PAGE: https://www.pietboon-care.nl/en_GB/c-7321085/recommendation-per-leather/ https://www.pietboon-care.nl/en_GB/c-7321085/recommendation-per-leather/ RECOMMENDATION PER LEATHERClick on a material of your choice to see the recommended maintenance products per material: https://www.pietboon-care.nl/en_GB/c-4935029/restoring-color/ https://www.pietboon-care.nl/en_GB/c-4935029/restoring-color/ RESTORING COLOUR Camouflage small superficial scratches, discolouration and other damage with a Keralux® colour repair set! In the LCK® laboratory, your colour is hand made to order. What do you need? To produce the right colour, we need two things:∙ The name of the leather ∙ The original colour code Both are stated on the purchase receipt. No purchase receipt? Can you no longer find the above information? Don't worry, there are alternatives. Contact us for the possibilities. https://www.pietboon-care.nl/en_GB/c-4935098/different-types-of-leather/ https://www.pietboon-care.nl/en_GB/c-4935098/different-types-of-leather/ DIFFERENT TYPES OF LEATHER Different types of leather Every leather starts its life course the same: as a bare skin. After the leather is tanned in the tannery, it is inspected before being processed into upholstery. In one lifetime, a cow gets a lot to endure: fly bites, scratches, scraps, branding. Yet you do not always see this on your couch, how is that possible? After a skin is tanned, it is processed into a final product. This happends in stages and in various ways. The way the leather is finished determines the looks, the feels and also the type of maintenance. The most common types of leather are listed here:∙ pigmented leather ∙ aniline leather ∙ saddle leather ∙ vintage leather ∙ nubuck leather ---------- Frequency of maintenance Pigmented leather - Keralux® set P This is the most common leather on the market. After the leather is tanned, it is finished with several layers of color pigments. The advantage of this is that small imperfections, scars and spots can be camouflaged. In addition, this top layer of color pigments protects the leather against sunlight, dirt and moisture. In practice, this is the easiest leather to maintain and most suitable for families with small children. Maintenance: ∙ weekly dusting and / or wiping with a slightly damp cloth ∙ maintain 2x a year with the products from the Keralux® set P ∙ possibly additional protection with the Keralux® strong protector ---------- Aniline leather - Keralux® set A After tanning, the aniline leather is dyed throughout in a container and, in contrast to pigmented leather, is not finished with a top layer of color pigments. We also call this a leather an open structured leather. Hides that qualify to be processed into aniline leather are rare because they should not show any scars or other forms of damage. The great advantage of aniline leather is that it looks beautiful, it also feels warm, soft and luxurious. Because the leather is not protected (open structured) it comes with a manual. The most important thing is to protect this leather from day 1 against discoloration and stains. In practice, this is not the most suitable leather for families with small children and / or pets. Maintenance: ∙ weekly dusting and / or wiping a slightly damp cloth ∙ maintain 2x a year with the products from the Keralux® set A ∙ protect new furniture from day 1 with the Keralux® lotion A ---------- Saddle leather - Keralux® set S 'Saddle' leather is actually a collective name for all leather that is finished with a wax layer. This wax layer is also the only protection for this type of leather. You can easily recognize a saddle leather by gently covering the surface with your nails. You will see that your nails leave small scratches. Do not freak out! Because, if well maintained, these scratches are embedded in the wax layer that protects the leather. The maintenance of this type of leather speaks for itself: replenish the wax layer in time. Typical of this type of leather are discoloration due to dehydration or the lack of maintenance. Maintenance: ∙ weekly dusting and / or wiping with a slightly damp cloth ∙ maintain 2x a year with the products from the Keralux® set S ∙ protect new furniture from day 1 with the Keralux® lotion S ---------- Vintage leather - Keralux® set Vi One of the most popular and emerging leather types of the past 5 years is called 'vintage' leather. This leather can best be described as an opposite aniline leather. The imperfections, slight discoloration, possible scars and scratches give this leather its charm. The leather is often partly sanded and provided with a top finish layer. This leather also has an open structure and is therefore sensitive to discoloration due to sunlight. Maintenance: ∙ weekly dusting and / or wiping with a slightly damp cloth ∙ maintain 2x a year with the products from the Keralux® set Vi ∙ protect new furniture from day 1 with the Keralux® spray N ---------- Nubuck leather - Keralux® set N Characteristic of a nubuck leather is that it feels soft and warm to the touch. The leather is lightly sanded so that it almost has a velvety appearance. Nubuck leather has a very nice grip and looks stunning but needs to be maintained. Because the leather is partly sanded off, almost a kind of 'fibers' are created that can mix with whirling dust and perspiration. Typical are the black spots that can arise as a result. In addition, nubuck leather is very sensitive to discoloration by sunlight. Maintenance: ∙ weekly dusting and / or wiping with a slightly damp cloth ∙ 2x a year with the products from the Keralux® set N ∙ protect new furniture from day 1 with the Keralux® spray N ∙ remove soiling with the Keralux® cleaning cloth for nubuck Click here for the maintenance advice per Piet Boon leather. https://www.pietboon-care.nl/en_GB/c-4933232/restoring-leather/ https://www.pietboon-care.nl/en_GB/c-4933232/restoring-leather/ RESTORING LEATHER Are you taking over an old piece of furniture from someone? Or have you moved to a new home and do you want to carry out overdue maintenance? Then this page is for you!Photos LCK® Nederland processes countless photos of old and / or moderately maintained leather furniture items every day. We have a number of specific products to revive these old gems. Are you curious about what we advise you? Send a mail to: info@lcknederland.nl for personal advice.Save the receipt! We have already tested most (new & old) leather types from Piet Boon in our laboratory. This means that in addition to cleaners and lotions, we also have the original color codes. If you still have the original purchase receipt, it contains all the information you need for selecting your color. So save the receipt and store it carefully, who knows it will come in handy someday!Database As soon as you know which leather and which color it is, you can order a Keralux® color repair set. You can do this easily by clicking on this link: Restoring color. Then make a selection from the menu on the right. Choose the type of leather and the color (code) and press order. Did you know that LCK® now has a physical database of more than 30,000 leather and fabric samples?Old couch Here a standard situation of an old couch. In the first image we see that the leather is discolored. The cause of this is almost always a form of overdue maintenance. The color pigments pull from the surface to the core of the leather due to the influences of sunlight, drought and lack of nutrients. The result of this is that the leather will show small cracks (also called: crackle or craquelé) and discolour.Primarily two things must happen here: ∙ intensive nutrition ∙ restore color By first feeding the leather intensively, the old color pigments will pull back from the core and head to the surface. This means that the color will intensify automatically and that new color pigments will be absorbed more evenly. The leather as shown in the second image was treated with the Keralux® leather balm a week before the color lotion. The balm has been specially developed for this type of situation and provides the leather with a concentrated amount of nutrients. By giving the leather a week to absorb the nutrients, new color pigments will be absorbed more easily, making the end result a lot more beautiful. The what a beautiful end result! In total the leather was treated 2x with the leather balm followed by three layers of color lotion. https://www.pietboon-care.nl/en_GB/c-4933226/fabric/ https://www.pietboon-care.nl/en_GB/c-4933226/fabric/ SELECT A PAGE: https://www.pietboon-care.nl/en_GB/c-7321088/recommendation-per-fabric/ https://www.pietboon-care.nl/en_GB/c-7321088/recommendation-per-fabric/ RECOMMENDATION PER FABRICClick on a material of your choice to see the recommended maintenance products per material: https://www.pietboon-care.nl/en_GB/c-7317836/high-performance/ https://www.pietboon-care.nl/en_GB/c-7317836/high-performance/ HIGH PERFORMANCEClick on a material of your choice to see the recommended maintenance products per material: https://www.pietboon-care.nl/en_GB/c-7589958/rugs/ https://www.pietboon-care.nl/en_GB/c-7589958/rugs/ https://www.pietboon-care.nl/en_GB/c-4935100/different-types-of-fabric/ https://www.pietboon-care.nl/en_GB/c-4935100/different-types-of-fabric/ DIFFERENT TYPES OF FABRIC The ease of use of a fabric is highly dependent on the fibers used. Wool is a natural product that is usually easy to clean due to its composition. Cotton has a large absorbing capacity. This is experienced as positive by the makers of brightly colored cotton fabrics because the dyes are so well absorbed. However, spilled liquids such as coffee, beer and wine also draw directly into the fiber. This also applies to linen. Silk cannot withstand water well. Because our products are water-based, we can only recommend dry treatment with the dry cleaning glove for silk.Chenille fabrics often suffer from a sitting mirror or shading and may often not be cleaned wet. In short, dust seems simple, but here too it is better to first look carefully than treated incorrectly. Take a look on our advice page to see which products are best suited for your application. ---------- Natural fibers ∙ cotton: open structure, making it sensitive to liquids, risk of creasing and shrinking ∙ linen: open structure, making it sensitive to liquids, risk of creasing and shrinking ∙ wool: elastic, more resistant to dirt, durable, almost wrinkle-free ∙ silk: very sensitive, cannot withstand UV, must not get wet ---------- Synthetic fibers ∙ acrylic: fairly durable, good UV value, almost always in combination with other fibers ∙ nylon: (polyamide), durable ∙ polyamide: (nylon), durable ∙ polyester: strong material, most used synthetic fiber, durable, good UV value ∙ polyurethane: is often used as a top layer in artificial leather or as a fiber in e.g. microfiber ∙ trevira CS: fire retardant polyester ∙ viscose: combination of natural fibers and wood, sensitive to creases and stains https://www.pietboon-care.nl/en_GB/c-4933233/protecting-fabric-upholstery/ https://www.pietboon-care.nl/en_GB/c-4933233/protecting-fabric-upholstery/ PROTECTING FABRIC UPHOLSTERY Impregnation With the Puratex® complete care set is the most common set with which you can protect and care for your fabric seating furniture. The Puratex® impregnator contains no propellant gas or solvent. You can start using the treated furniture again after a few hours of drying time. Moisture and dirt can penetrate the fiber less quickly, cleaning becomes easier. Impregnate new furniture from day 1, then freshen up every six months.How does it work? Use your vacuum cleaner with the (soft) furniture attachment to clean the upholstery of your furniture on a weekly basis (up to 500 watts) and thus remove household dust, crumbs and other daily dirt. By moisturizing the LCK® cleaning glove with Puratex® cleaning water and wiping the surface from seam to seam, the fabric refreshes. Spray the spray evenly over a distance of 20-30 centimeters over the fabric and then let the coating dry thoroughly. The impregnator has its optimum effect after 24 hours.Important: LCK Nederland has tested every Piet Boon fabric for cleanability. Take a look at the maintenance advice to see if your fabric can be impregnated and / or be wet cleaned. https://www.pietboon-care.nl/en_GB/c-4933228/wood/ https://www.pietboon-care.nl/en_GB/c-4933228/wood/ SELECT A PAGE: https://www.pietboon-care.nl/en_GB/c-7321091/recommendation-per-wood-type/ https://www.pietboon-care.nl/en_GB/c-7321091/recommendation-per-wood-type/ RECOMMENDATION PER WOOD TYPEClick on a material of your choice to see the recommended maintenance products per material: https://www.pietboon-care.nl/en_GB/c-4933229/marble-ceramics/ https://www.pietboon-care.nl/en_GB/c-4933229/marble-ceramics/ SELECT A PAGE: https://www.pietboon-care.nl/en_GB/c-7321094/recommendation-per-material/ https://www.pietboon-care.nl/en_GB/c-7321094/recommendation-per-material/ RECOMMENDATION PER MATERIALClick on a material of your choice to see the recommended maintenance products per material: https://www.pietboon-care.nl/en_GB/c-4933218/maintenance/ https://www.pietboon-care.nl/en_GB/c-4933218/maintenance/ MAINTENANCE Beautiful furniture must remain beautiful! On these pages you will learn more about maintaining new and old furniture, how to deal with stains and what the difference is between the various furniture materials.Click on a category of your choice: https://www.pietboon-care.nl/en_GB/c-4933230/tips-tricks/ https://www.pietboon-care.nl/en_GB/c-4933230/tips-tricks/ GENERAL TIPS PETS Claws from pets can harm any upholstery cover. Scratches on leather or textile covers do not look very nice. But even high-quality covers will not withstand this “treatment”. HUMIDITY Too much moistness will harm the upholstery furniture. The construction is often made of wooden materials. Also other inner materials, like foam material, suffer from humidity and can get unstable. Furthermore, marks caused by mildew can occur. Recommended room climate: approx. 45-55% atmospheric humidity, room temperature 18 °C - 21 °C. HEATING Too much heat will damage the upholstery covers. Also foam material will suffer from excessive heat. Therefore, do not place your upholstery sofa too close to any source of heat! Keep sufficient distance from heating and fire places. If an upholstery sofa is placed in front of the heating, please ensure that there is enough distance between floor and sofa so that the heat can circulate. SUN AND LIGHT Light changes materials! In general, sunlight as wel as artificial light fades textiles and leather over time. If possible, avoid exposing your upholstery to sunlight and to very close and strong halogen light as it can speed up fading process. https://www.pietboon-care.nl/en_GB/c-4949088/maintaining-leather/ https://www.pietboon-care.nl/en_GB/c-4949088/maintaining-leather/ MAINTAINING LEATHER They sometimes say that leather is 'alive'. You can best compare leather with your own skin, which needs a little attention every so often. You probably shower sometimes and use shampoo, skin cream, scrubs, masks and other maintenance products to keep your skin in top condition. Furniture leather needs to be maintained the same way. 1. Keep the leather free of dust Micro-contamination, or around swirling dust particles, can easily mix with household waste, skin fats, perspiration and other liquids. Wipe your piece of furniture every week with a clean dry cloth or (if possible) with the soft furniture attachment of your vacuum cleaner.2. Half-yearly maintenance Furniture leather is made for use, but this does not mean that it is indestructible. Use the products from your regular maintenance set twice a year on average to keep the leather in top condition. Read more about the frequency of maintenance on this page: different leathers.3. Distilled water Do not use tap water. Not all tap water in the Netherlands has the same water hardness. This means that, after using tap water, annoying lime edges (or 'water edges') may remain. Bring 1 liter of distilled water into your home. This always comes in handy and is available in almost every supermarket or at the drugstore.4. Stains Never use home, garden or kitchen products to remove stains. First consult the stain page and then take a clear picture of the stain or damage. Send this photo to LCK® Netherlands for professional advice. In all cases, try to resist the temptation to scrub spots, you will always see this.Send an e-mail directly to LCK® the Netherlands: info@lcknederland.nl https://www.pietboon-care.nl/en_GB/c-4949089/maintaining-fabric/ https://www.pietboon-care.nl/en_GB/c-4949089/maintaining-fabric/ MAINTAINING FABRIC Basic maintenance for fabrics Use the vacuum cleaner with the furniture attachment to clean fabric furniture on a weekly basis (up to 500 watts) and thus remove household dust, crumbs and other daily soiling. The fabric refreshes completely by slightly rubbing the fabric with the LCK® cleaning glove, using a few drops of Puratex® cleaning water. The substance receives a little moisture and superficial dirt is removed. The fabric shines again and stays beautiful much longer.Weekly cleaning Keep the surface dust-free.Remove with the LCK® cleaning glove (dry or with a few drops of cleaning water).Semi-annual maintenanceMake surface dust free. Wipe with the LCK® cleaning glove (slightly damp).Impregnate with the Puratex® impregnation spray.With stains Remove coarse contamination about possibly with a spoon or the blunt side of a knife.Then treat the stain with the Puratex® strong cleaner. Put some of the cleaner on a clean cloth and treat the stain. Always work from the outside in and always treat a larger area than the stain itself.After cleaning with Puratex® cleaning water. Put a little cleaning water in a container and immerse the LCK® cleaning glove / clean cloth and wring them out. Then thoroughly clean the cleaned fabric from seam to seam. Repeat once if necessary.Impregnate the fabric with the Puratex® impregnator. Hold the pump injector at a distance of 20-30 centimeters above the fabric and spray a thin, even layer over the fabric. Try to keep the pump injector as vertical as possible. Let the fabric dry well.Take a look at the stain page for more information and useful tips! https://www.pietboon-care.nl/en_GB/c-4933231/help-with-stains/ https://www.pietboon-care.nl/en_GB/c-4933231/help-with-stains/ HELP WITH STAINS A pen line in leather, chocolate milk or soup tampered? Do not panic! A lot of stains are easily removed with the right care product and a little bit of patience. Read more about useful tips and tricks on this page, how to deal with fresh stains and much more! ---------- 10 basic rules There are many types of stains, and they all differ from each other. There are large spots, small spots, grease stains, stains with colour, stains caused by medicine, limescale, small scratches and bald spots. Each stain has a different cause and must be treated in a separate way. That sounds difficult, but fortunately there are 10 basic rules that apply to all of them: Keep the leather dust-free. Weekly dusting is 90% of your regular maintenance. Dust, or micro-pollution, can mix with skin fat and or perspiration. This combination can cause ugly black stains.Nourish the leather every six months with the products from the regular maintenance set. Nutrition is incredibly important and therefor the half-yearly maintenance cannot be skipped. Dehydrated leather will absorb liquids much faster, making stains with liquids more difficult to remove.In case of stains with liquid, try to remove the liquid as soon as possible. Try to dab as little as possible on the stain. Take for example (uncolored) kitchen paper and use this to suck up the liquid. This is easiest done when you keep the tip of the paper in the liquid.Remove stains with solids as much as possible with a (clean) spoon.Try to resist the temptation to scrub, rub or put any pressure on the leather. If youd do you'll have a chance that you will continue to see the stain permanently.Do not use home, garden or kitchen remedies. Often solvents like alcohol are included in these products.Always clean a complete section (such as an entire seat cushen / back surface) and not just the stain.Always treat a stain from the outside in, while putting as little pressure as possible.Let the foam of the cleaner do the work. Apply the foam to the stain and let it briefly withdraw (do not let it dry completely). Then remove the foam with a slightly damp cloth.Not all tap water in the Netherlands has the same water hardness. Always use distilled water to prevent limescale after cleaning. ---------- Grease stains Whatever you do, stay calm. Consider what kind of stain it is, and what you can do (basic rules) to limit the damage in the first instance. Grease stains in full-aniline, saddle and vintage leather will pull away over time. Follow basic rules 3 & 4 and then take a look at the stain. If you see colorization in the stain (for example: mustard = grease stain + colour transfer) then you want to remove the colour transfer as quickly as possible. You do not need to do anything about a grease stain in at first glance. The aforementioned leather types have the quality to incorporate small grease stains in the leather. Grab your camera and take a picture of the stain. Then wait a week, and take another picture in the same way (same spot, same angle, same light) and compare them. Do this every week. You will see that, over time, the grease stain becomes less noticeable and will eventually disappear completely. Did the spot not visibly become less noticeable? Send us a picture by mail and we'll take a closer look. You can find our details on the contactpage. Need help? Are you unsure about the origin of a stain, or are you stuck during cleaning? Do not hesitate to contact us. LCK Nederland looks at countless photos of stains and damage every day and can give you professional advice. Send a couple of photos by mail to LCK Nederland with as much relevant information as possible: ∙ type of leather (+ color or color number) or fabric, + manufacturer. ∙ cause of the stain. ∙ the approximately lifespam of the stain (1 day old.. 2 months.. etc.) ∙ Have you already cleaned, if so: what products did you use? (water is also a product) ∙ photos: 1 overview of the sofa or armchair, 1-2 detailed photos (sharp and close) of the stain or contamination. Try to provide LCK with as much information as possible for an accurate advice. Not all information at hand? Does not matter, we try to help you as much as we possibly can. Try to supplement as much information as possible and take some sharp pictures. Every stain is different, therefore each stain is treated separately. LCK Nederland looks at the photos and will draw up a treatment plan for you in consultation with the experts. Completely free of charge! Nowadays a photo is made in an instant and can be sent everywhere in a blink of an eye. Additionally, the cameras in smartphones are so good that making a sharp photo has become child's play. Do not hesitate to send us a photo if you have any doubts. Better to prevent than to cure. https://www.pietboon-care.nl/en_GB/c-7581477/bathrooms/ https://www.pietboon-care.nl/en_GB/c-7581477/bathrooms/ https://www.pietboon-care.nl/en_GB/c-4929274/contact/ https://www.pietboon-care.nl/en_GB/c-4929274/contact/ CONTACT The easiest way to reach us is by e-mail. Is your question about a stain or damage? Then don't forget to send some sharp photos as an attachment! Of course we are also available by phone, take a look at the current office hours below. Headquarters: LCK Nederland BV Hunneperkade 12 7418BT DeventerE-mail: info@lcknederland.nl ---------- For quick questions via telephone you can reach us every working day on these hours: 09:00-12:00 13:00-17:00 (friday till 15:00) Telephone: +31 (0) 571 270 327 https://www.pietboon-care.nl/en_GB/c-4949059/terms-and-conditions/ https://www.pietboon-care.nl/en_GB/c-4949059/terms-and-conditions/ General Terms and Conditions LCK Nederland B.V. / webshops Article 1. definitions In these Terms and Conditions, the following terms shall have the following meanings: agreement: an agreement in which the client acquires products or services, with respect to a distance agreement and these goods and/or services are delivered by the Entrepreneur or a third party on the basis of an arrangement between this third party and the Entrepreneur.; client: the natural person who does not act for purposes related to his/her commercial trade, craft or professional activities; day: calendar day; distance contract: a contract concluded by the Entrepreneur and the client within the scope of an organized system for distance selling products and/or services, whereby exclusive or additional use is made of one or more technologies of distance communication up to the conclusion of the contract; entrepreneur: LCK Nederland B.V.; reflection period: the period during which the client may use his right of withdrawal; right of withdrawal: the client’s option not to proceed with the distance agreement within the cooling-off period; form for withdrawal: the European standard form for withdrawal sustainable data carrier: any means, including e-mail, that allow the client or the Entrepreneur to store information directed to him/her personally in such a manner that makes future consultation and use possible during a period that matches the purpose for which the information is destined and which makes unaltered reproduction of the stored information possible. technology for distance communication: any means to be used for concluding an agreement without the client and the Entrepreneur being together in the same place at the same time. Article 2. the indentity of the entrepeneur LCK Nederland B.V., P.O. Box 16, 7390 AA Twello Hunneperkade 12, 7418BT Deventer - Holland - T (+31) 571 270 327 www.lcknederland.nl Office hours: Mo-Thu 09:00 - 12:00 / 13:00 - 17:00 Fr 09:00 - 12:00 / 13:00 - 15:00 KvK: 51069229 BTW: NL 823 075 928 B01 Article 3. applicability These General Terms and Conditions apply to any offer from the entrepreneur and to any distance contract concluded by the entrepreneur and the client. Before concluding a distance contract, the entrepreneur has made the text of these General Terms and Conditions available on the website. The text of these General Terms and Conditions can be viewed electronically and they can be sent at the client´s request, free of charge, either via e-mail or otherwise;Article 4. offer If an offer is of limited duration or if certain conditions apply, it shall be explicitly stated in the offer. The offer contains a full and accurate description of the products and/or services offered. The description is suitably detailed to enable the client to assess the products or services adequately. Pictures are truthful images of the products and/or services provided. Obvious errors or mistakes in the offer do not bind the entrepreneur. All offers contain such information that it is clear to the client what rights and obligations are attached to accepting the offer.Article 5. the price All prices indicated in the webshop are including Dutch VAT. Article 6. contract The contract becomes valid when the client has accepted the offer and fulfilled the terms and conditions set.Article7. right of withdrawal The client can repudiate a purchase contract for a product without giving reasons for a period of reflection of 14 days. The entrepreneur may ask the client about the reason for the withdrawal but cannot force him to state his reason(s). The reflection period starts on the day the product is received by the client or by a third party appointed by him in advance and who is not the carrier, or if the client ordered several products in the same order: the day on which the client or a third party appointed by him received the last product.Article 8. client’s obligations during the time of reflection During this period, the client shall handle the product and the packaging with care. The client shall only unpack the product to the extent necessary for establishing the nature and the characteristics of the product. The guiding principle is that the client may only handle and inspect the product in the manner in which one is allowed to handle a product in a shop.Article 9. Exercising the client’s right of withdrawal and the costs If the client exercises his right of withdrawal he shall notify the entrepreneur unambiguously with the standard form for withdrawal within the period of reflection. The client shall return the product or deliver it to the entrepreneur as soon as possible but within 14 days counting from the day following the notification has been sent. The client shall return the product in the original state and packing and in conformity with the instructions given by the entrepreneur. The risk and the burden of proof for the correct and timely exercise of the right of withdrawal fall on the client. The client shall bear the direct costs of returning the product.Article 10. entrepreneur’s obligations in case of withdrawal The entrepreneur shall promptly send a return receipt after receiving notification of withdrawal.The entrepreneur shall reimburse all payments made by the client., including paid delivery costs as soon as possible but within 14 days following the day on which the Entrepreneur has received the product. The entrepreneur shall make use of the same means of payment that the client used, unless the client consents to another method. The reimbursement is free of charge for the client. If the client opted for a more expensive method of delivery instead of the cheapest standard delivery, the Entrepreneur need not reimburse the additional costs for the more expensive method. Article 11. Exclusion of the right of withdrawal The Entrepreneur excludes the following products and services from the right of withdrawal: Products manufactured in accordance with the Client’s specifications which are not prefabricated and which are produced on the basis of a client’s individual choice of colour or mixture.Article 12. performance of an agreement The entrepreneur guarantees that the products and/or services comply with the agreement, with the specifications listed in the product description and manuals, with reasonable requirements of usability and/or reliability and with the existing statutory provisions and/or government regulations on the day the contract was concluded. The entrepreneur is not responsible for any damages that may occur due to wrong usage of the product or to not following the instructions/manuals.Article 13. delivery and execution The entrepreneur shall exercise the best possible care when booking orders and executing product orders and when assessing requests for the provision of services. The place of delivery is at the address given by the client to the entrepreneur. The entrepreneur shall execute accepted orders with convenient speed but at least within 30 days, unless another delivery period was agreed on. If the delivery has been delayed, or if an order cannot be filled or can be filled only partially, the client shall be informed about this within one month after ordering. In such cases, the client is entitled to repudiate the contract free of charge. The entrepreneur shall return the payment made by the client promptly but at least within 30 days after repudiation. The risk of loss and/or damage to products will be borne by the entrepreneur until the time of delivery to the client or a representative appointed in advance and made known to the client, unless explicitly agreed otherwise. Article 14. payment The following means of payment are available: credit card, pay pal, banktransfer, IDEAL and Mr cash.Article 15. applicable law Contracts between the Eentrepreneur and the client to which these General Terms and Conditions apply, are exclusively governed by Dutch law. Article 16. complaints procedure Complaints about the performance of the contract shall be submitted fully and clearly described to the Entrepreneur within 2 days after the client discovered the defects. The complaints submitted to the Entrepreneur shall be replied within a period of 14 days after the date of receipt. Should a complaint require a foreseeable longer time for handling, the Entrepreneur shall respond within 14 days with a notice of receipt and an indication when the client can expect a more detailed reply. The usage of our products by the consumer is out of the entrepreneurs control. It is therefore that the entrepreneur cannot be held responsible for any damages that may occur due to wrong usage and/or not following instructions or manuals. https://www.pietboon-care.nl/en_GB/c-4949061/privacy-statement/ https://www.pietboon-care.nl/en_GB/c-4949061/privacy-statement/ PRIVACY STATEMENT LCK NEDERLAND B.V. LCK Nederland BV Privacy Statement Version: 22 may 2018 Your privacy is important to us. We work according the privacy law. In this privacy statement we explain what we do with information we learn about you as you use our services. If you have any questions, or want to know what exactly we track, please contact us. Use of the website/business orders: When ordering, you give us an email address and choose your possibly a password to secure your own web account. Thus we make a customer account, on which you can log in with your completed email address and self-selected password. Our order form can be completed using different personal data. These are used for providing our goods and/or services. Among other things, to send invoices and goods, in order to receive payments, in order to answer your questions and to send messages to the e-mail address specified by you. This includes the following information: your email address, name and address, telephone number, billing address and payment information. Business relations we ask for address details and contact data of departments and officials, commercial register and VAT number. The collected data we process for the implementation of your order and/or request, subject to the approval of the terms and conditions. Some of this information we will store up to ten years after processing (due to the legal fiscal data retention). Data that you enter when placing a web order, or sending a message are stored on the servers of our processor My online store. My online store provides a level of security that matches the data to be processed and takes appropriate measures to protect data against loss or any form of unlawful processing. For example, standard usage of a secure SSL connection. Contact us and our newsletter If you contact us, for example by email, then we process the data provided by you only for the purpose of your question or request. We will retain this information until we know for sure that you are happy with our response and up to five years after that. So we can address the information there in follow-up questions. We can use it also to train our customer service even better to be able to help. You can subscribe to our newsletter. Here you can read news, tips and information about our products and/or services. Every newsletter contains an unsubscribe link. If you opt out from a type of newsletter we will remove your email address from the list of recipients. Cookies and similar techniques On our website we use cookies. More information on this can be found in our cookie statement. Other parties We give your personal data to other companies or agencies as needed for our service or if we are required by law to do so. The parties that we need for the implementation of the agreement are: − Pay services such as Mollie and Paypal; − My Online store BV (the software of the website, your information is provided on their servers)− Parcel services Post NL, DPD and DHL (need to know where to deliver it) − LCK GmbH (in case of specific questions, orders) − Business customers be included in a separate administration shared with our accountant and, where appropriate, the tax authorities.In addition, other parties collecting information about the use of the website:− Google − Facebook,Personal data may also be provided to competent authorities by us, if the law says this must. An example is that when a suspicion of fraud reported to the police can be done. Security Security of personal data is important to us. We ensure that your data is secure with us. In close cooperation with the administrator of our systems we update and check if security is still up to date and what could go wrong. Changes to this privacy statement When our service changes, we must of course also modify the privacy statement. So pay attention always on the date above and check in regularly to see if there are new versions. We will do our best to announce substantial modifications also apart. Inspect, modify, and delete your data If you have any questions or want to know what personal data we have from you, you can always contact us. Please see the contact details below. You have the right to: -explanation to get over what personal data we have and what we do; -access to the precise personal data that we have; - the rectification of errors; -the removal of outdated personal data; -permission that you given; -to object to a particular use. Please note that you always clearly indicate who you are, so that we know for sure that we do not modify or delete data from the wrong person. Comments or complaints? If you find that we you don't help in the right way, then you have the right to complain to the regulator in the country where you are located. In the Netherlands called the supervisor Authority personal data. Contact LCK Netherlands BV Hunnerperkade 12 7418BT Deventer www.lcknederland.nl T 0571-270327 https://www.pietboon-care.nl/en_GB/c-4949063/shipping-costs/ https://www.pietboon-care.nl/en_GB/c-4949063/shipping-costs/ SHIPMENT Delivery time We send products ordered on workdays the same or the following day! There are two expections to this:Products that are made to order, such as a Keralux® colour repair set. Service orders, such as a leather repair.Orders with multiple products will be send together. Do you want to receive one of the products earlier? Contact us. Shipping For the Netherlands €6,95 shipping costs, Belgium and Germany € 7,75 Starting from € 70,00 we'll send order to these three countries for free. In other countries we charge set shipping costs which differ in every country. You'll see the right shipping price during the order process. Austria € 14,30 (Versandkostenfrei ab 143,00) Belgium € 7,75 (geen verzendkosten vanaf 70,00) Croatia € 36,40 Czech Republic € 19,80 (free shipment from € 198) Denmark € 14,30 (free shipment from € 143) Estonia € 22,20 (free shipment from € 175) Finland € 30,15 (free shipment from € 265) France € 16,40 (pas de frais de port de €164) Germany € 7,75 (Versandkostenfrei ab 70,00) Greece € 40,70 Hong Kong* 0-1 kg € 44,00 (others show up automaticcaly Hungary € 19,80 (free shipment from € 198) Iceland* 0-1 kg € 32,00 (others show up automaticcaly Ireland € 22,20 (free shipment from € 220) Italy € 21,70 (free shipment from € 217) Latvia € 17,85 (free shipment from € 179) Lithuania € 25,3 (free shipment from € 253) Luxembourg € 14,20 (free shipment from € 142) Monaco € 20,50 (free shipment from € 205) Netherlands € 6,95 (geen verzendkosten vanaf 70,00) Norway € 22,20 (free shipment from € 222) Poland € 19,70 (free shipment from € 197) Portugal € 22,20 (free shipment from € 222) Schweiz 0-1 kg € 34,00 (others show up automaticcaly) Singapore* 0-1 kg € 44,00 (others show up automaticcaly) Slovenia € 22,20 (free shipment from € 222) Slowakia € 20,60 (free shipment from € 206) South Korea* 0-1 kg € 44,00 (others show up automaticcaly) Spain € 22,60 (free shipment from € 226) Sweden € 19,40 (free shipment from € 194) Taiwan* 0-1 kg € 44,69 (others show up automaticcaly) * Please note: We cannot ship sprays (aerosole) like Keralux® spray N, Keralux® / Puratex® degreaser, Keralux® set N / Keralux® set Vi by air.